Property management in Tallinn and Harju County

Property management brings the daily operation of a building together into one service: documentation, budgeting, contracts, procurement, ordering maintenance work and reporting. The goal is to keep the building in working order and the costs predictable, without the owner or the board having to handle every individual question.

The property manager is the contact person and organiser for the building. They follow the condition of the property, order and check works, communicate with service providers, tenants and residents, and consolidate information about completed work and costs for the owner.

The work overlaps with other services: technical property management covers building systems, maintenance management the schedule of planned works, and property upkeep the cleanliness of indoor and outdoor areas.

The scope of the service is agreed per property. It typically covers document management, budgeting and cost monitoring, contracts and procurement, ordering and supervising maintenance and repair works, and reporting at an agreed interval.

Heating, ventilation, water and electrical systems are kept in working order according to an agreed maintenance plan. Planned maintenance helps prevent failures and keeps the indoor climate and energy use under control. Larger works are handled through repair coordination.

Every property has a designated contact person who knows the building, responds to enquiries from the owner and the users, and keeps everyone informed about the progress of works.

We start by mapping the property and the owner's expectations, review the current management arrangement and existing contracts, agree on the scope of the service, prepare an offer and then take over the agreed tasks.